About Kansas City Copier
Operated by R.K. Black, Inc. -- an independent, family-owned company serving Kansas City businesses for over 50 years from our Overland Park office.
A Kansas City Company You Can Count On
Kansas City Copier is the office technology division of R.K. Black, Inc., a family-owned business that has been helping Kansas City companies work smarter since 1975. What started as a small service operation has grown into one of the metro's most trusted sources for copiers, printers, and managed print services -- all from our headquarters right here in Overland Park.
We think of ourselves as your VP of Documents. That means we do more than drop off a copier and disappear. We audit your print environment, recommend the right equipment for your actual usage, negotiate competitive lease terms, and keep everything running with factory-authorized service. Our goal is simple: fewer headaches, lower costs, and equipment that works when you need it.
As an authorized dealer for Kyocera, Sharp, and Canon, we carry the three brands that consistently deliver the best value and reliability for mid-market offices. We are not locked into a single manufacturer's agenda -- we match the machine to the job, not the other way around.
What Sets Us Apart
Local
We live and work in Overland Park. When you call, you reach a real person who knows your name, your office, and your equipment.
Long-Term
Our average client relationship is over a decade. We earn that by showing up -- not just when something breaks, but with proactive reviews and honest advice.
Loyal
We carry three brands because no single manufacturer is best for every situation. Our loyalty is to your business, not a quota.
Lots
Over 2,000 devices under contract means we have the experience to handle any environment -- from a five-person law firm to a 500-employee campus.
Industries We Work With
Specialists, Not Generalists
Every one of our technicians is factory-trained and certified on the specific brands we carry. That is not a marketing line -- it means they attend manufacturer training programs, pass certification exams, and stay current on new models and firmware updates. When a tech arrives at your office, they already know your machine inside and out.
Beyond break-fix repair, we employ dedicated training specialists who help your team get the most out of their equipment. New hires, workflow changes, software updates -- we make sure your people know how to use every feature you are paying for, not just the copy button.
We also conduct proactive account reviews on a regular schedule. These are not sales calls disguised as check-ins. We look at your print volumes, supply usage, service history, and total cost of ownership -- then give you a straightforward recommendation. Sometimes that means upgrading. Sometimes it means doing nothing. Either way, you get honest data to make the right decision.
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